To enhance security we have implemented a new system to enable SSH access on a hosting account. To enable SSH access we need to receive a specific request for this via our contact form or by email.
Our support team will then guide you through the SSH request and will process this request for you as quickly as possible. Please note that we cannot guarantee that all requests will be accepted, as each are judged on a case-by-case basis to keep our system secure.
Please note that SSH access is not available on all hosting accounts, so please check within your Control Panel to see if an SSH Access icon is available on your account before requesting access.